Tetsu Cutlery

Details

Details

Composition: Steel

Advice

Caravane cutlery, with its unique patina and refined finishes, is designed to last, provided that a few essential precautions are taken.These utensils should not be washed in a washing machine.

MAINTENANCE AND CLEANING:

Before first use, wash them by hand with warm water and mild soap, then dry them thoroughly with a cloth.
After each use, rinse them quickly to remove food residue.
For hand washing, avoid abrasive sponges, chlorinated products and sharp utensils.
Always dry cutlery after washing to prevent moisture stains.

Beauty tip:If black marks or light rust stains appear, apply a soft cloth dampened with a few drops of cooking oil to the handle to remove them.

With these simple care steps, your cutlery will retain its shine year after year.

Delivery & Returns

Delivery

Different delivery methods will be available at checkout.

Free shipping on orders over €150 in France and the United Kingdom, and over €250 in Switzerland and Belgium (exceptions apply).

France:
- Colissimo pickup point: 3 to 5 business days – €6
- Standard delivery (Colissimo, DPD, Géodis): 3 to 5 business days
- UPS Express delivery: 1 to 3 business days

Europe: standard delivery within 5 to 7 business days.

International: UPS delivery within 5 to 7 business days.

Shipping costs are calculated according to the weight and volume of the order.

Dispatch time

Orders are prepared and shipped within 2 business days.
This timeframe is in addition to the delivery time of the selected shipping method.

Returns

You have 14 days from the date of receipt to return your order.
Items must be new, unused, and returned in their original condition.
Once your return has been received and inspected, your refund will be processed using the original payment method within a maximum of 10 days.

Exchanges

Exchanges are possible within 14 days of receiving your order.
Items must be new, unused, and in their original condition.
Once your return has been approved, the replacement item will be shipped to the original delivery address.
You will receive a confirmation email with tracking information.