Lena Plaid

In France, choose Colissimo relay point delivery within 5 to 8 working days or Colissimo standard home delivery within 8 to 10 working days.

In Europe, standard Colissimo delivery is provided within 8 to 10 working days.

For destinations outside Europe, delivery is provided by UPS within 8 to 10 working days.

Delivery is free on purchases of €150 or more in France and the UK, and €250 or more in Switzerland and Belgium, excluding exceptions.
Shipping costs are calculated based on the weight and volume of your order.

Orders are prepared and shipped within 5 working days.
This timeframe is in addition to the delivery time for the selected method.

You have a period of 14 days from receipt of your order to make a return.
Items must be new, unused, and returned in their original condition.
After your package is received and checked, the refund will be processed via the original payment method within a maximum of 10 days.

Exchanges are possible within 14 days of receiving your order.
Items must be new, unused, and in their original condition.
Once your return has been validated, the replacement product will be shipped to the original delivery address.
You will receive a confirmation email with tracking information.